Privacy

The short version

Your account and purchases

When you create an account or buy, Moonbase processes your name, email address, password, order and payment details, and your licences. We can see your name, email, purchases, licences and activated devices so we can support you. Payment card details stay with Moonbase and its payment providers; we never see them.

Activating the plugins

When you activate Soompler or Stooms, the plugin sends Moonbase your licence and an identifier and name for your computer. That lets you manage seats under Devices. The plugins send no analytics or usage data, and never your audio or projects.

Emails

We email you about your account, purchases and licences when needed. Product news is only sent if you opt in, and every email lets you unsubscribe. If a free trial ever includes our newsletter, we’ll tell you before you start it.

What this website stores in your browser

No cookies. The account pages keep a few items in your browser’s storage so they work:

Hosting

This website is hosted on Cloudflare, which processes visitors’ IP addresses briefly to deliver pages and protect against abuse.

Your rights

You can ask to see, correct or delete your data, or object to how it’s used. Email hello@audionoodle.com; for purchase and payment data you can also contact Moonbase at privacy@moonbase.sh. You can also complain to the data-protection authority in your country.